ECHO, Leahy Center for Lake Champlain

ECHO will enhance its capacity to deliver impactful STEM learning experiences for its visitors through the implementation of a re-energized volunteer program. The museum will research innovative practices from the field and build upon best practices from across institutions to overhaul its volunteer training and management systems. Project activities will include building a blended training curriculum, in which volunteers participate in asynchronous and in-person interpretive content, and diversity and inclusion trainings. The museum will also improve its volunteer tracking systems, strengthen staff supervisor training, and revitalize its volunteer recognition and engagement activities. A community of practice will engage three other science centers to inform project activities and assist with the dissemination of a set of training tools adaptable across institutions.